An incorrigible nomad, Alberta has lived in Italy and California and is now based in London, but has worked on every continent except Antarctica.
As Transformation Design Director, at Lloyds Banking Group, with a specialty in service design and systems thinking, she focuses on the creation and delivery of future-friendly services and outcomes that are rooted in systemic understanding and deliver value. She is driven by the opportunity to make a real impact on both people and organizations, by looking after the big picture as well as paying attention to the very small things that, to her, ‘matter a lot’.
Prior to Lloyds, she was experience design director at digital agencies in London and at UCLA in California. She has a long track record of leading strategic projects for global brands, including Oracle, Sun Microsystems, CDC, UCLA, HSBC, Deutsche Bank, RBS, BUPA, The Co-operative Group, EDF, Nuffield Health and T.Rowe Price.
In her copious (not) spare time, Alberta tries to keep up with the crazy life of her teenage daughters, travels and is often caught weightlifting or playing ice hockey.
During times of significant change, organizational challenges abound — from employee resistance, to lack of investment in training and coaching, from awkward ‘new ways of working’ implementations to lack of organization, the risk to further unsettle an already fragile environment is high.
However, a thoughtful and considered approach, that includes letting go of control, opening up and creating transparency, can help us overcome challenges and embrace the opportunities inherent in a changing landscape.
How can we, as leaders of a diverse and multi-disciplinary workforce, find ways to inspire and engage our teams, and focus organizations on higher performance? How do we pivot from slow-moving, top-down, “command-and-control” approaches and embrace leadership styles that are effective and human? How do we invite collaboration, autonomy and self-management to create resilience and drive business outcomes?
This workshop, based on the latest research on leadership (with a sprinkling of history), will teach you how to safely and pragmatically recognize and adopt leadership behaviors that inspire hearts and minds, transform environments by focusing on people, clarity of purpose and impact, and result in adaptive and sustainable organizations.
Who should attend
While no specific technical knowledge is required, this workshop targets the specific issues that leaders engaged in transformation programs or tasked with developing change strategies face. It will, however, also be beneficial to emerging leaders and individual contributors who are interested in a deeper understanding of the systemic and organizational challenges.
Why should you attend
If you’re interested in upping your game, connecting with team members and stakeholders, as well as being a transformational driving force, then this workshop is for you.
What you'll learn
You will gain a holistic understanding of socio-technical systems, how to recognize, develop and foster leadership behaviors that build trust, create purpose and drive resilience. And hopefully, you’ll learn a thing or two about yourself and your own leadership trajectory.
How you'll learn it
The workshop is focused on practical learning — you will be exposed to concepts and theories, and will participate in individual and group exercises that will culminate into a short presentation to the other attendees.