Kristin Skinner is a design executive and recognised thought leader in design management, design operations, and design program management. She is co-author of Org Design for Design Orgs: Building and Managing In-House Design Teams, the first book dedicated to the organization, management, and operations of in-house design teams. A frequent conference keynoter and workshop leader, Kristin co-created and co-curates the DesignOps Summit series—the foremost design operations event—and has curated the Leading Experience conference. Her executive experience includes senior design management and leadership roles at Chase, Capital One, Adaptive Path, and Microsoft.
As companies of all sizes continue to accelerate building design capabilities, there is still very little common wisdom on what makes for a successful design organisation. While a focus on process, methods, tools, and outcomes is essential for credibility and traction, there is still a significant gap of knowledge when it comes to organisational and operational matters. So what are the most common issues - limited time and resources, involving the right people and teams, lack of proven value - which often have an impact on designer happiness and design team success. If we are to truly focus on the pillars of People, Practice and Platform, essentials for design orgs, then we need to champion the programs that support the desired outcomes for each pillar: happier designers, better designers, and more effective teams.
Talk details coming soon.