Randy J. Hunt is Head of Design at Grab, where he leads a team of designers, writers, and researchers who create Southeast Asia’s Super App.
He has served as Head of Design at Artsy and VP of Design at Etsy. In 2014, Etsy was honored with the Cooper Hewitt National Design Award for Corporate & Institutional Achievement. Randy is the author of Product Design for the Web, which explores the evolving discipline of product design for today’s connected world. He also co-founded Supermarket, a curated design marketplace, founded Citizen Scholar Inc. and worked at Milton Glaser Inc. He is an active writer, lecturer, critic, and visiting designer at many colleges and universities.
Love it or hate it, making plans is necessary. It turns out operating them is too. From arm’s distance to deep dive, we reflect on the glory and pain it takes to plan together, communicate plans, and manage inevitable change. An idea borrowed from software development creates a healthy mental model for planning.