Trust in an AI-powered world

A talk by Dalit Shalom, Design Lead, Trust and Credibility at New York Times

In our rapidly evolving landscape of AI-powered products and interactions, the very nature of trust is being redefined. This talk will delve into the primal principles that foster human trust and explore how we can thoughtfully translate these fundamental concepts into the design of experiences in an increasingly hyper-generated world.

Dalit will help us examine the unique challenges and opportunities presented by AI, questioning what transparency, reliability, and integrity look like in this era, and ultimately seeking to uncover how we can intentionally build trust into the fabric of our AI-driven designs.

Dalit Shalom

Design Lead, Trust and Credibility at New York Times

Dalit Shalom is a Design Lead at The New York Times where she guides the creation of new formats, elements and features that advance storytelling. Her work lives at the heart of editorial, research, ideation, and prototyping, and she believes in design as a vehicle for helping people understand and navigate complexities. In her current role, she focuses on Trust and Credibility, interfacing with multiple desks and teams across the newsroom, and working closely with the masthead partners to define key moments that help clarify The Times’ journalism to readers. She also served as the co-chair of the Women’s Network, NYT’s largest ERG.

Previously, Dalit’s work included consulting and bringing projects to life for NASA, This American Life, and The New York Public Library, to name a few. She holds a BDes from Bezalel Academy of Art and Design in Jerusalem, and a Masters degree from the Interactive Telecommunications Program (ITP) at NYU.

In addition to her current role at The New York Times, Dalit teaches design thinking classes at Tandon School of Engineering NYU and at the Columbia School of Journalism. She is also an alum of the Sulzberger Executive Leadership Program (’22) and a board member of the Society of News Design.