AX & the unknown

Kwame is a global design leader focused on where human-centred UX meets AI. Partnering with clients at Agxncy Ltd, an agentic experience (AX) and innovation lab, he pushes beyond traditional experience design to explore how intelligent agents reshape complex systems into products and services that feel simpler, more personal, and more trustworthy.

With 15+ years spanning fintech, consulting, and design, Kwame challenges UX teams to treat AI not merely as a tool, but as a collaborator that can amplify creativity, anticipate user needs, and enable new interaction models. His work argues that the next era of design will be defined by people who can partner with intelligence, human and artificial, to craft seamless, adaptive experiences grounded in trust.

He is the author of Agentics: How to Design AI Agents for Impact, Growth & Innovation.